Sonder's extensive consumer insights have been transformative, shaping our business and communications strategy fundamentals.
Tom Rees-Evans - Head of Global Media, Oak Furnitureland
Sonder's
Walking the walk...
With 100% client satisfaction for three years running and an average retained tenure of over 8 years, we’re confident our clients enjoy working with us.
But what matters most, is that we never sit still.
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100%
client satisfaction 3 years on the bounce
Brilliant collection of minds! Have a thorough understanding of the business. Will challenge to ensure that the research remains 'pure' and delivers against the business's objectives (even if results/insights don't align with what we originally thought). Work very well with a range of agencies. Bring great external insights to support findings. A sheer joy to work with.
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77%
think our recommendations and insights top that of other agencies
The team offers a range of different research capabilities, but their key value is to go beyond relaying back research results and data, and provide insights and opinions that are invaluable when it comes to making brand and marketing decisions. I would very much recommend them.
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75%
think our analysis works harder for them than other research they've used
The team have been instrumental in helping on our journey to greater customer understanding and marketing performance. From segmentation to understanding advertising performance. Sonder has led to actionable changes, which is always what we want research to be there to do
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70%
think our account management is the best they've come across
Team are very responsive, hard working and always have the best interests of the project at heart. They are passionate about the work they do and that shows through
Case studies
Don’t just take our word for it — discover why our clients keep coming back.
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Takis
Entering the UK Snacking Sector
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Specsavers
Should've gone to Sonder
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Bupa
A long-term partnership
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Bupa
This is Health
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Channel 4 Sponsorship: Amazon
Driving appetite for new tech
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Save the Children
Helping Save the Children stand out
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Thortful
Bringing an end to thoughtless card-buying
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Crisis
Shifting from seasonal to year-round presence
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Ten years of Dreams
A ten year tracking meta-analysis
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Dreams
Segmenting how we sleep
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Oak Furnitureland
Evolution leading to revolution
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Laithwaites
Driving growth with emotion
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Time to Change
Changing behaviour toward mental health in the UK
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Channel 4 - PL4Yback
5 Years of PL4Yback
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Channel 4 Sponsorship: Three
Ident optimising power
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Sports Direct
Getting in touch with Gen Z
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Loaf
Qualitative creative development
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Xero
From launch media to IPA Effectiveness
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Xero
Building a UK Brand
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Fearne & Rosie
Research at the very start
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Severn Trent
Tracking a utility
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Neilson Holidays
Post-pandemic confidence
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Reed
Optimising advertising effectiveness
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Charlie Bigham's
Developing a range and recipe strategy
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CityFibre
Disrupting the UK broadband market
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Channel 4
Sponsorship Rocks!
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John Lewis & Partners
Large volumes of transactional data across a significant retail estate
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Savills
Building stronger client relationships
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National Trust
The importance of engagement
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Brand
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Takis
Entering the UK Snacking Sector
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Bupa
A long-term partnership
-
Crisis
Shifting from seasonal to year-round presence
-
Ten years of Dreams
A ten year tracking meta-analysis
-
Oak Furnitureland
Evolution leading to revolution
-
Xero
Building a UK Brand
-
Fearne & Rosie
Research at the very start
-
Severn Trent
Tracking a utility
-
Neilson Holidays
Post-pandemic confidence
-
Reed
Optimising advertising effectiveness
-
CityFibre
Disrupting the UK broadband market
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Audience
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Takis
Entering the UK Snacking Sector
-
Specsavers
Should've gone to Sonder
-
Bupa
A long-term partnership
-
Thortful
Bringing an end to thoughtless card-buying
-
Dreams
Segmenting how we sleep
-
Oak Furnitureland
Evolution leading to revolution
-
Sports Direct
Getting in touch with Gen Z
-
CityFibre
Disrupting the UK broadband market
-
John Lewis & Partners
Large volumes of transactional data across a significant retail estate
-
Savills
Building stronger client relationships
-
National Trust
The importance of engagement
-
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Creative
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Bupa
A long-term partnership
-
Bupa
This is Health
-
Channel 4 Sponsorship: Amazon
Driving appetite for new tech
-
Save the Children
Helping Save the Children stand out
-
Crisis
Shifting from seasonal to year-round presence
-
Ten years of Dreams
A ten year tracking meta-analysis
-
Laithwaites
Driving growth with emotion
-
Time to Change
Changing behaviour toward mental health in the UK
-
Channel 4 - PL4Yback
5 Years of PL4Yback
-
Channel 4 Sponsorship: Three
Ident optimising power
-
Loaf
Qualitative creative development
-
Xero
From launch media to IPA Effectiveness
-
Neilson Holidays
Post-pandemic confidence
-
Reed
Optimising advertising effectiveness
-
Channel 4
Sponsorship Rocks!
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